Our Commitment to Quality and Service
Clear Terms for a Smooth Experience
Governing Law and Jurisdiction
These terms are governed by Indian law:
Subject to Kerala jurisdiction and Consumer Protection Act, 2019
Disputes resolved under Kerala Consumer Disputes Redressal Commission
Compliance with Kerala Shops and Commercial Establishments Act
Local business regulations of Wayanad district apply
Kerala's Quality Standards: Our Promise to You
When you choose Bamboo Bliss Beds, you're protected by Kerala's consumer protection laws and our commitment to quality:
All our beds meet Kerala Furniture Quality Standards (KFQS)
15-20 year durability guarantee under normal use
Free repairs in the first 2 years
Compliance with all local and national safety regulations
What We Expect from Our Valued Customers
To ensure the best experience with your bamboo bed:
Follow our care guide for bamboo furniture maintenance
Provide accurate delivery information and be present during installation
Report any issues within 48 hours of delivery
Use the bed within its specified weight capacity
Solving Issues Together: Our Approach
If any concerns arise, here's how we'll work together:
Direct communication with our customer service team first
Free inspection within 7 days of complaint
Resolution timeline provided within 24 hours
Kerala Consumer Forum assistance if needed
Getting Help When You Need It
Our support team is ready to assist you:
Customer service available 7 days a week
Emergency support line for urgent issues
WhatsApp support for quick queries
Visit our workshop for in-person assistance
Our 15-20 Year Durability Guarantee
We stand behind the quality of our bamboo beds:
Free repairs for any manufacturing defects in first 2 years
50% off repairs for years 3-5
Annual maintenance service available at nominal cost
Guarantee covers frame integrity and joint stability
Return and Refund Policy
Your satisfaction is guaranteed:
7-day inspection period after delivery
Full refund for manufacturing defects
Free replacement if repair is not possible
Customized beds are non-returnable but covered by warranty
Delivery and Installation Terms
Professional white-glove service included:
Free delivery within Kerala state
Installation by trained craftsmen included
Delivery time: 14-21 days from order confirmation
Rescheduling available with 48-hour notice
Need to Reach Us?
Email: contact@bambooblissbeds.com
Support: +91 453 645 3422
Last Updated: October 6, 2025